Selected work.
A look at the kinds of problems we solve. Detailed studies follow the Challenge → Strategy → Solution → Technology → Results structure.
Three problems, three shapes of solution.
These are illustrative while client approvals are in progress. The structure, the single agreed metric and the technology are the format real studies get published in — we would rather show you that shape honestly than put a logo on something unverified.
LogisticsReal-time visibility platform for a regional carrier
Carrier, warehouse and customer events arriving on four different schedules, reconciled into one shipment timeline the operations team could act on before a delivery failed.
−31% missed delivery windows Sample
FinTechRebuilt onboarding for a digital lending product
An onboarding journey where every applicant reached manual review, rebuilt so straight-through cases clear on their own and only genuine exceptions land with an underwriter.
2.4× faster approvals Sample
RetailUnified commerce for a multi-brand retailer
Stock, pricing and customer records that disagreed between channels, unified behind one commerce platform so the site and the stores stopped telling customers different things.
+18% online revenue Sample
What every study covers.
Six sections, in this order, including the parts that are less flattering. A study that only contains the good news is marketing rather than evidence.
Challenge
The business problem in the client’s own terms — what it was costing, and who inside the business felt it.
Strategy
The options considered and why one was chosen, which is usually the reversible one that reached production earliest.
Solution
What was actually designed and built, at a level of detail an engineer would recognise as real.
Technology
The stack, the integrations, and the constraints we had to build around rather than replace.
Implementation
How it went live: sequence, migration, what ran in parallel, and what we got wrong on the way.
Results
The agreed measure before and after, plus what we would do differently on the next one.
How we decide what counts as a result.
A number is only evidence if it existed before the work did. Every study names one measure that was agreed with the person accountable for it, baselined before the first release, and re-measured the same way afterwards. That is also why there is a single metric per study rather than a dashboard: one number somebody owns is worth more than five that flatter us.
- A baseline captured before the first release, not reconstructed afterwards
- One measure, agreed with whoever owns that number internally
- The same method used before and after, so the comparison actually holds
- Reported when it moved less than we expected, too
- Tied to a business outcome rather than to delivery activity
Looking for something closer to your industry?
The sector pages go into the constraints that shape the work in each one — usually a better read than a case study from a different industry.
Questions about the work.
Because the client approvals are not in place yet. The structure, the metric and the technology are the format real studies are published in, and marking them plainly seemed better than presenting unverified numbers as finished evidence.
Yes, and it is usually more useful than a written study. We ask the client first, and we try to match you with someone whose problem resembled yours rather than whichever engagement happened to go smoothest.
Because one number the client is accountable for is stronger evidence than five that flatter us. Each study names the measure agreed before the work started, how it was baselined, and what moved — including where the movement was smaller than we hoped.
Not at all. Most engagements never become a public study, and plenty run under an NDA that stays in force afterwards. Anything published is either anonymised or named with written permission, never by default.
No — three studies cannot cover the range of work. The sector pages above and the service pages go deeper into specific constraints, and a half-hour conversation will tell you more about fit than any of them.
Have a problem shaped like one of these?
Tell us what is not working and what it is costing. We will tell you whether we are the right team for it.